Privacy Policy for GoNearbyU
Last Updated: March 5, 2026
Welcome to GoNearbyU. Your privacy is important to us. This Privacy Policy explains how GoNearbyU collects, uses, stores, and protects your information when you use our mobile application and services.
By using GoNearbyU, you agree to the practices described in this Privacy Policy.
To provide better services, GoNearbyU may collect the following types of information:
When you register or use our services, we may collect:
Full name
Phone number
Email address
Address details for service delivery
GoNearbyU uses your device location to:
Show nearby service providers
Provide accurate service availability
Help professionals reach your location for booked services
Your location may be collected through GPS, network-based location, or manually entered addresses.
When you book a service, we may collect:
Service category and type
Booking date and time
Service address
Communication with service providers
We may automatically collect certain device information including:
Device type
Operating system
App version
Basic diagnostic and crash data
This helps us improve performance and user experience.
GoNearbyU uses the collected information to:
Provide and manage home service bookings
Connect users with nearby service professionals
Process and confirm service requests
Improve app functionality and service quality
Send booking confirmations and updates
Provide customer support
Prevent fraud and ensure platform safety
GoNearbyU requires location permission to deliver services effectively.
Location access helps us:
Identify nearby service providers
Provide accurate service availability
Improve booking efficiency
Users can disable location access in device settings, but some features may not function properly.
We may share limited information with:
Your name, contact number, and service address may be shared with professionals assigned to complete your booking.
We may disclose information if required by law or to protect our rights and users.
GoNearbyU does not sell or rent your personal data to third parties.
We take appropriate security measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no online platform can guarantee complete security.
We retain your information only fo